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Seminars
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Conflict Resolution In these times of economic uncertainty, conflict in the workplace is to be expected. How your company responds to conflict will certainly impact workforce stability. Ineffective management of conflict may negatively impact an organization's productivity, efficiency and morale. When properly managed, however, conflict can catalyze creativity and foster teamwork. This workshop will provide your staff with six essential techniques to addressing and resolving conflict in your organization. It will also provide insight into the art of reconciling differences and setting the tone for an effective, dynamic work environment. For more information, contact Sherman Swafford at 719.667.3870 or Swafford.s@ppwfc.org.
For further information, email here.
Move Up: Career Growth Within Your Company The only thing worse than an employee who quits and leaves is the one who quits and stays! Once your organization acquires those excellent new associates, how do you keep that drive alive? This session shows your staff how their job is a ‘verb’—a career in upward motion—identifying opportunities to contribute and excel that go beyond their job description. Concrete tips for preparing positive, employee appraisals! For more information, contact Sherman Swafford at 719.667.3870 or Swafford.s@ppwfc.org.
For further information, email here.
Partnership: the Art of Mentoring Your business is like a family where wisdom, history and herstory can be shared to the benefit of all! This is the opportunity to develop a framework for veteran staff to go beyond mere supervision to coaching, guiding, and truly leading from time-tested experience. We will outline mentoring skills for helping relationships that are at the core of all great organizations! For more information, contact Sherman Swafford at 719.667.3870 or Swafford.s@ppwfc.org.
For further information, email here.
Sounding the Still: Work-Life Balance Do I live to work, or work to live? How can one deal with the combined demands and distractions of family and office?
Join a veteran manager and mental health professional to explore ways to regain your wits and balance in the 21st century work place. Become an effective amphibian in the dual worlds of work and home! Includes management strategies for stress and time! For more information, contact Sherman Swafford at 719.667.3870 or Swafford.s@ppwfc.org.
For further information, email here.
Straight Talk: Communication and Conflict Giving or receiving unclear messages is the primary stumbling block to all human relations, particularly in the workplace. This practical session explores the connection between personality and communication style, dealing with differences, distinguishing between aggression and assertiveness, tips for working on teams, consensus-building, and overcoming those office ‘Cold Wars.’ For more information, contact Sherman Swafford at 719.667.3870 or Swafford.s@ppwfc.org.
For further information, email here.
Team Balance: Personality Type in Staff Development Exploring personality type can be a dynamic way to build communication and understanding on your work team. Lead by an experienced manager and clinician; see what the MBTI (Myers-Briggs Type Inventory) can do for you! For more information, contact Sherman Swafford at 719.667.3870 or Swafford.s@ppwfc.org.
For further information, email here.
The Go-To Person: Customer Service in Action With good customer service, everyone wins. Explore techniques of meeting mutual needs of internal and external customers including customized problem solving, diplomacy in difficulty, effective referral and follow up, morale, cubicle etiquette, and more. Turn ‘potential’ into ‘performance’ and discover how your team is already ‘writing the book on customer service!.’ For more information, contact Sherman Swafford at 719.667.3870 or Swafford.s@ppwfc.org.
For further information, email here.
Workplace Diversity: Variety & Versatility Besides technical skills, employees require relational abilities for the multi-faceted work team of today. When the world is filtered through our experiences, culture, personality, age, gender, and identity, it makes for a rich mix of talent, but also risks bias and communication break-down. This session is an opportunity for guided dialogue to improve mutual understanding and respect within diverse groups. For more information, contact Sherman Swafford at 719.667.3870 or Swafford.s@ppwfc.org.
For further information, email here.
Organizational Audit Are you running as efficiently or as effectively as you could be? When was the last time you had an organization audit performed? Call John Wilson at 667-3739 to schedule this half-day process. This is the time to take advantage of this no-cost offer. Come out of the recession as strong as possible.
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Events Calendar
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